Payments

Pay Your Bill

The District offers several payment options: cash, check, money orders, and online payments. Credit cards (MasterCard, Visit, Discover) are accepted both in the office and online. Pay by Phone 1-855-939-2113. A $40.00 fee will be assessed for all non-sufficient fund payments.

Please print a receipt when you are finished, we will need the Receipt Identification Number.

There is an administration fee that will be assessed at the time of your payment, which is not paid to North Washington Street Water and Sanitation District. You will be advised of the administrative charge in advance and have a chance to cancel your transaction before authorizing the final payment. There is a surcharge for paying your bill with a credit card. There is no charge if you pay your bill with a check in the District Office.

If your water service is subject to disconnection because of a past due status, make sure you contact our office on the morning of the scheduled shut off, after you have made your payment. If it’s after normal business hours and your service was disconnected, just show your receipt to our staff member and service will be restored before 7:00 p.m. We have changed our office hours and are now open at 7:30 a.m. and will close at 4:00 p.m. Monday through Friday. If you have any questions, call us and we will be happy to help you.

North Washington Street Water and Sanitation District
3172 E. 78th Avenue, Denver CO 80229
(303) 288 - 6664

What Is The Deadline For Paying My Bill?

9:00 a.m. is the important time to remember, whether it is for a delinquent account, a returned check. Exceptions will not be made.

Please keep in mind that holidays and weekends may interfere with the timeliness of any mail delivery method of payment. Therefore, if you are unsure whether your payment will make it to our office in time, we suggest that you pay your bill online or personally bring your payment into our office. This is especially important when holidays fall close to a shut-off date, because 'no mail delivery' days will prevent your payment from making it to our office in time.

Beware: Many of our customers pay their bills through their own bank which depends on their bank to mail a payment to our office. Please be advised that automatic payments through your bank may not process instantly and could result in a late payment to your account.

If your account is delinquent and close to a shut-off status, the payment delay will make the situation worse. If this is your situation, we strongly suggest that you drop your payment off in person, put the payment in the night drop box or pay your bill online.

Website Accessibility Policy

North Washington Street Water and Sanitation District is fully committed to providing accessible facilities, elements and channels of communication to all members of the public. As part of this commitment, North Washington Street Water and Sanitation District has a policy of providing an accessible website compatible with the Web Content Accessibility Guidelines (WCAG 2.1) and commercial screen reading software. All features of the website are coded to allow individuals with vision and other impairments to understand and use the website to the same degree as someone without disabilities. We welcome feedback and can often resolve issues in a timely manner if they arise.

If you need any special assistance or accommodations:

Call us at (303) 288 -6664

Ongoing Compliance Information

Compliance Officer

North Washington Street Water and Sanitation District has designated a compliance officer for website disability-related accommodations. The compliance officer has received training in website accessibility and updates the site in accordance with those best practices. Contact our accessibility officer to report an issue.

Compliance Procedures and Reports

In addition to testing with users with a wide range of disabilities and coding our website to WCAG standards, North Washington Street Water and Sanitation District regularly scans its website to ensure ongoing compliance, and makes timely changes to any inaccessible changes, if any are found.

Linked Documents and Third Parties

Please note that this site may link out to third-party websites, such as state or federal agencies, that do not have accessible content. This site may also include documents provided by third parties included in our agenda packets, for example. While we cannot control the accessibility of content provided by third parties, we are happy to assist any member of the public with reading and accessing content on our site.

See an opportunity for us to improve? Please contact our accessibility officer or call us at (303) 288 -6664.

Report a Website Accessibility Issue

We are committed to your ability to access all content, and we will respond to all requests as soon as possible.